FAQs

You can browse answers to frequently asked questions.
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xPlan | xScan | xStand | xLine

xPlan 4

  • How do I rename a document on the iPad version?

    ?You can do it only from iCloud Drive. If the project is not on iCloud, use the double arrow icon on the home screen of xPlan to move the project to iCloud. Then, use Apple Files app to rename the project. The project is located inside xPlan4 folder.

  • Do you have an example to download?

    ?Yes, you can download a document made with xPlan by clicking here

  • How do I enable full dark mode?

    ?First you need to go to Apple preferences and select the dark mode in general section. Then, quit and relaunch the app to enable the full dark mode.

  • Do you optimized it for Macs with Apple Silicon?

    YES. We already compiled the latest version for Macs with Apple Silicon. if you get this new generation of Macs, the application run natively on it, at full speed (no emulation)

  • Do you made it compatible with macOS 11 Big Sur?

    YES. We already optimized the latest version of this app for macOS 11 Big sur. As we are a member of Apple Developer program, we were able to access beta versions and we made sure that the app is running fine on it.

  • Do you offer discounts for volume purchases?

    ?From our online store, you can get huge discounts when you order multiple units. It’s available for any type of customer. On the App Store, this option is only available to companies connected to Apple Volume purchases program.

  • How do I create a dependency between tasks?

    ?There are two cases.

    Mac version: select a task on the Gantt view. You will a dot at the end of the task. Click on the dot while keeping the mouse down and connect the next task.
    iPad version: select a task on the Gantt view. You will see a bar at the top with the Link option.

    NOTE: when you select a dependency, you can edit many options.

  • How do I sync projects between the Mac, iPad and iPhone versions?

    You can sync projects between your devices automatically. Follow these steps.

    1. On your Mac, iPad and iPhone, enable xPlan option in iCloud Drive settings (go to Apple preferences)
    2. On the iPad or iPhone, select a document on xPlan documents list and touch the double arrows icon to move it to iCloud Drive. The document will automatically appears on the iCloud Drive folder of your Mac.
    3. On the Mac, move a document to xPlan folder inside iCloud Drive and the document will automatically appears on xPlan documents list on your iPhone or iPad.

    NOTE: if xPlan folder still do not appears on your Mac, restart your Mac

  • Are you offering xPlan 4 as a free update?

    Version 4 is not free for users of version 3. Users of version 3 can get a 25% discount with the coupon code XPLAN4UPGRADE (only available at our online store). Be aware that porting an app to the Macs with Apple Silicon or iOS 14 required a lot of work, updating the user interface too. You will love the new version as we paid attention to a lot of details. The iPhone version is now free.

  • How do I update the app?

    There are two cases.
    If you got the app from our store:
    Just download the trial version from our website and enter your license.

    If you got the app from Apple App Store:
    Just go to the updates section of the App Store.

xScan 4.5

  • How do I enable full dark mode?

    ?First you need to go to Apple preferences and select the dark mode in general section. Then, quit and relaunch the app to enable the full dark mode.

  • Do you optimized it for Macs with Apple Silicon?

    YES. We already compiled the latest version for Macs with Apple Silicon. if you get this new generation of Macs, the application run natively on it, at full speed (no emulation)

  • Do you made it compatible with macOS 11 Big Sur?

    YES. We already optimized the latest version of this app for macOS 11 Big sur. As we are a member of Apple Developer program, we were able to access beta versions and we made sure that the app is running fine on it.

  • Do you offer discounts for volume purchases?

    ?From our online store, you can get huge discounts when you order multiple units. It’s available for any type of customer. On the App Store, this option is only available to companies connected to Apple Volume purchases program.

  • Are you offering version 4.5 as a free update?

    xScan 4.5 is free for all users of version 4.x. As this version required a lot of work to support Macs with Apple Silicon, there is no special upgrade pricing for users of version 3.

  • How do I update the app?

    There are two cases.
    If you got the app from our store:
    Just download the trial version from our website and enter your license.

    If you got the app from Apple App Store:
    Just go to the updates section of the App Store.

xStand 6.8

  • Why my wesite cannot be displayed by xStand?

    First, make sure that your website is located inside the Documents folder of your Mac. Because of sandboxing policy, Apple do not authorize developers to access documents on other locations. Another solution is to enable Apache web server on your Mac and use the http://localhost URL address.

  • Is it possible to customize the toolbar of the web browser?

    ?YES. xStand is the only web browser with many options to customize the toolbar. You can even put it at the bottom of the screen or add your logo. In preferences (interfaces tab panel), you will see many options for the Mac version and iPad versions too. It’s so fun to customize the UI that you can do almost anything even changing the background or list of items.

  • Is it possible to hide the menubar of macOS or disable menus?

    ?YES, in the preferences (security tab panel), you can hide the menu bar or disable the menu options of the Apple menu.

  • Is it possible to block the force quit option of macOS?

    ?Yes, in preferences of xStand (security tab), you can disable Command+Option+Escape option and many other settings.

  • What is the HTML engine?

    ?xStand is using Apple Webkit technology. On the Mac version, we are still using the classic webview but on the iPad version, we are already using the advanced WKwebview version.

    NOTE : the Mac version can have issues with some websites using advanced Javascript as the engine provided by Apple is not as advanced as the iOS version.

  • Are you offering version 6.8 as a free update?

    xStand 6.8 is free for all users of version 6.x

  • Does the new version works with Macs powered by Apple Silicon?

    YES. To maintain compatibility with older versions of macOS, we decided to not offer a native version for Apple Silicon. The application will just run in emulation mode thanks to Apple Rosetta technology. Because of the performance of it, you will not notice any slowdown or problems. We plan to to release a native version of xStand for Mac when Apple will have completed the transition to Apple Silicon.

  • Do you made it compatible with macOS 11 Big Sur?

    YES. We already optimized the latest version of this app for macOS 11 Big sur. As we are a member of Apple Developer program, we were able to access beta versions and we made sure that the app is running fine on it.

  • Do you offer discounts for volume purchases?

    ?From our online store, you can get huge discounts when you order multiple units. It’s available for any type of customer. On the App Store, this option is only available to companies connected to Apple Volume purchases program.

  • How do I access to preferences if I remove the button in the toolbar?

    ?There are two cases.
    Mac version: you can use the keyboard shortcut COMMAND+OPTION+P
    iPad version: you can draw a circle on the screen with your finger

  • How do I update the app?

    There are two cases.
    If you got the app from our store:
    Just download the trial version from our website and enter your license.

    If you got the app from Apple App Store:
    Just go to the updates section of the App Store.

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xLine 3

  • Do you have mind map examples to download?

    ?Yes, you can download documents made with xLine by clicking here

  • How do I enable full dark mode?

    ?First you need to go to Apple preferences and select the dark mode in general section. Then, quit and relaunch the app to enable the full dark mode.

  • Do you optimized it for Macs with Apple Silicon?

    YES. We already compiled the latest version for Macs with Apple Silicon. if you get this new generation of Macs, the application run natively on it, at full speed (no emulation)

  • Do you made it compatible with macOS 11 Big Sur?

    YES. We already optimized the latest version of this app for macOS 11 Big sur. As we are a member of Apple Developer program, we were able to access beta versions and we made sure that the app is running fine on it.

  • How do I update the app?

    There are two cases.
    If you got the app from our store:
    Just download the trial version from our website and enter your license.

    If you got the app from Apple App Store:
    Just go to the updates section of the App Store.

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